Call Center Customer Service Representative Bilingual (Spanish) Job at Anchor Staffing Inc., Aurora, IL

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  • Anchor Staffing Inc.
  • Aurora, IL

Job Description

Job Description

Job Description

We are looking for Call Center Representatives to answer calls in a very busy call center. Candidates will be speaking to candidates. Bilingual (Spanish) candidates are strongly encouraged to apply. ( Bonus Incentives and performances bonuses offered)

Responsibilities

  • Manage large amounts of inbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.

Skills

  • 1+ years of customer service experience in a call center environment!
  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively.
  • High school degree or equivalent

This is an onsite call center position open 24 hours a day 365 days a year. Looking for 1st Shift Candidates.

 

Company Description

See our company profile at
Also on LinkedIn: -inc

Company Description

See our company profile at on LinkedIn:

Job Tags

Day shift,

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