Job Description

Job Title On-Call Banquet Server at Sonesta International Hotels Location Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA Job Description Summary Sonesta Atlanta Airport North is seeking an associate to interact with guests and ensure a great experience during dining and events. Banquet servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to guest needs and make them feel welcome, comfortable, important and relaxed. On‑call Banquet Servers must be available to work weekends and holidays. Responsibilities Set up for events, carry trays, serve guests, and clean up after the event. Set up can include putting out tablecloths and place settings, arranging table placement and putting up a buffet. Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure rooms are set as contracted. Prepare rooms for use; adjusting lights, sound volumes and temperature as needed before guests arrive. Be in communication with the lead catering staff regarding any special needs. Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel. Pass any information that is needed to the next staff member on duty. Ensure proper use, storage and maintenance of all meeting room equipment. Deliver alcoholic and non‑alcoholic drinks for service to your customer’s table. Properly open and pour wine at the tableside. Perform basic cleaning tasks as needed or directed by supervisor. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the hotel. Maintain high standards of safety and cleanliness in all areas of the banquet space. Communicate any areas of need, problems, and concerns from guest to Banquet Manager or Banquet Captain. Keep inventory of all equipment in order and stored in their appropriate areas. Qualifications and Skills Track record of delivering exceptional guest or client experience. Strong communication skills. Appropriate professional appearance and demeanor. Frequently standing up and moving about the facility. Frequently bending, climbing, kneeling, and moving about the facility. May be required to work nights, weekends, and/or holidays. Capacity to carry or lift items weighing up to 75 pounds. Benefits Sonesta offers a variety of benefits including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Equal Opportunity & EEO Statement Sonesta is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status or protected veteran status. Application Instructions Upon submitting your application, please ensure you complete a full application and attach a resume. Incomplete applications will not be considered. #J-18808-Ljbffr Sonesta International Hotels

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