Job Description

On Call- Banquet Server page is loaded## On Call- Banquet Serverremote type: On-Sitelocations: The Laura Hotel - Houston, TXtime type: On Callposted on: Posted Todayjob requisition id: JR110677The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property’s rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.We value U.S. military experience and invite all qualified military candidates to apply.**Overview**Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.### **Essential Duties and Responsibilities*** Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.* Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.* Greet guests and respond to requests in a friendly and courteous manner.* Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.* Replenish beverages as necessary, and check with guests for overall satisfaction.* Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.* Knowledge of the appropriate table settings and serviceware.* Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.* Ability to remember, recite and promote the variety of menu items.* Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.* Ability to stand for long periods of time with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.**Compensation**### ### ## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.###Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today. #J-18808-Ljbffr HEI Hotels

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