Job Description
Description
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The Immigrant and Refugee Community Organization (IRCO) is a non‑profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at .
Job Type
Part‑time
Position
Career Coach
Job Class/Grade
Specialist 1 / Grade 8
Wage
Starting at $24,300 per year
FLSA; EEO; WC
Non‑Exempt; Professional; 8864
Location
IRCO Main Office, 10301 NE Glisan St Portland OR 97220, Hybrid schedule
FTE; FT/PT; Status
0.5 FTE; Part‑Time with Benefits; Regular
Number of Positions
1
Apply At
Program(s)
Refugee Career Pathways (RCP)
Sector
Refugee Services
Program Summary
Refugee Career Pathway Program is designed to support refugees in achieving self‑sufficiency by providing information, guiding them, supporting and connecting them with training, skills development as well as creating career pathways opportunities aligned with their qualifications and experience. The program offers services such as career counseling, job readiness training, career mapping, credential evaluation, financial support, and connection with employers to help refugees transition into their chosen career field in the USA.
Position Summary
The Career Coach will provide training connections and career coaching to refugees statewide and assist and support them to gain employment and advance within their chosen field. The Career Coach will build on existing partnerships, employers, training providers, and educational institutions to build new and enhance existing on‑ramps to career pathways. The participants served will be interested in training and employment opportunities.
Essential Functions
Assist with outreach and recruitment of participants
Provide career mapping, planning, and coaching including basic skills development
Provide support services and placement support to all participants
Serve as initial point of contact for all potential participants, providing information about available services
Verify and document participant eligibility in accordance with grant
Determine eligibility, make final enrollment decision, and complete enrollment process
Track and record participant activities and outcomes in data management system
Conduct career mapping workshops and facilitate an ongoing career/employment plan with participants
Coordinate and provide career coaching to participants throughout their enrollment
Provide partner referrals and facilitate access to the navigator at Mt. Hood Community College or WorkSource centers
Coordinate training and on‑the‑job training service delivery with local community colleges and WorkSource partners
Coordinate access to job placement services
Provide job retention services for a minimum of 90 days
Maintain accurate participant case files, documentation, data entry and other relevant report inquiries
Issue and document support services to assist clients with overcoming barriers to successfully complete trainings or fulfill career plans
Monitor progress towards outcomes and generate quarterly progress reports using quantitative data and narrative summaries
Secondary Functions
Monitor and coordinate volunteer activities
Provide coverage/surge support for team when needed, in case of absence or high volume of participation
Participate in staff meetings, trainings, committees, and volunteer activities to support program goals
Other duties and responsibilities may be assigned
Education & Experience
Associate's degree required
Experience: 1-2 years of experience is required
Experience in career coaching, employment services or workforce development, ideally working with immigrants or internationally trained professionals
Strong understanding of local job market trends, hiring processes, and credential recognition pathways
Preferred Qualifications
Bachelor's Degree preferred
Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently
Ability to meet multiple, sometimes conflicting deadlines
Strong report writing, editing, research and data experience
Strong analytical and decision‑making abilities
Ability to deal with distressed and/or demanding clients and employees in an effective manner
Ability to work in a fast‑paced environment and make good judgments as it pertains to clients
Ability to maintain a high level of confidentiality
Strong skills in multi‑background, interpersonal, and organizational communication. Strong understanding of the experience of refugee populations, their needs and obstacles
Ability to communicate in a positive manner verbally, in writing, and by phone
Ability to communicate with a variety of personality types and levels of the organization as well as with persons outside of the organization
Ability to listen for understanding and assist in problem solving
Be punctual, good attendance, and be able to work flexible hours to meet the availability of clients
Ability to use basic office equipment, telephone, copy machine, fax machine, and computer
Knowledge of the local job market, placement counseling and concerns of employers
Physical, Mental, & Environmental Requirements
Communication: Regular communication inside and outside the organization to exchange ideas and gather information
Creativity: Regular need for the development of new processes and procedures or the redesign of interrelated processes and procedures is needed
Mental: There is an occasional need to assess risks as well as to make determinations about tasks and deadlines
Physical: Positions at this level require minimal physical effort such as light lifting, carrying or movement, etc. Physical capability involves use of office or equipment where some agility and hand‑eye coordination is needed
Impact and Influence: Positions at this level have some need or ability to analyze problem or concepts or make decisions on the information. Positions at this level have some impact to and influence on organization operations, programs, expense or budgetary outcomes
Work Independence: Positions at this level are expected to handle regularly assigned work which includes making decisions and taking action under limited supervision. New or unusual work is performed with a moderate degree of supervision, assistance, and review.
Planning: Positions at this level must consider own work and work of others. Planning processes will include determination of issues or obstacles and preferred courses of action. Ability to forecast for the near future (six to twelve months) is required
Environment: This level has a work environment that is usually well protected, free from hazards or obstacles. There is little element of personal risk or hazard. Job conditions are usually comfortable, with only occasional issues, including temperature change
Schedule: The work schedule occasionally fluctuates based on organization or customer needs. This fluctuation may occur with or without prior notice.
Supervisory Responsibilities
Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.
What We Offer
Many flexible working arrangements and schedule
Amazing opportunity to work with people who come from all over the world
Work that helps your community
3 to 6 weeks of PTO per year
401k match of over 100% on first 5%, immediate vesting
3% match for student loans or college savings
12 Paid Holidays and 1 Floating Holiday
Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
Employer Paid Life, Short term, and Long‑term Disability Insurance
Flexible spending account
Required Engagement
Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values‑based initiatives.
How To Apply
Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.
For questions about this position, please email jobs@irco.org .
Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.
Equal Opportunity Statement
IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.
Salary
Starting at $24,300 per year
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Job Tags
Temporary work, Part time, Work at office, Local area, Immediate start, Flexible hours,